UK / trade news
According to a new TaxiPoint commentary by Perry Richardson, drivers should consider how to protect themselves while considering the welfare of a passenger who appears vulnerable. It argues for involving the controller and appropriate help rather than treating a refusal as the end of the incident. Separately, existing Department for Transport safety guidance advises drivers to keep controllers informed and explains precautions when a passenger poses a risk. This is a discussion of established safety guidance, not an announcement of new licensing rules.
Published: 2026-10-23
Original source: www.taxi-point.co.uk
What does this mean on the ground for drivers and operators? Add your view below.